Privacy policy
setacotan (hereinafter referred to as “the Company”) (hereinafter referred to as “the Company”) shall handle the acquisition, use, and all other handling of personal information of customers who use the Company's services (hereinafter referred to as “Users”). The Company has established the following privacy policy (hereinafter referred to as the “Policy”) regarding the acquisition, use, and any other handling of personal information of customers who use the Company's services (hereinafter referred to as “Users”). The Company has established the following privacy policy (hereinafter referred to as the “Policy”) regarding the acquisition, use, and other handling of personal information of users of the Company's services (hereinafter referred to as “Users”).
Article 1: Personal Information
Personal information” refers to ‘personal information’ as defined in the Act on the Protection of Personal Information in Japan (hereinafter referred to as the ‘Personal Information Protection Act’), and refers to information about a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact information, or other description contained in such information (including information that can be easily matched with other information and thereby identify a specific individual) or personal identification code. (including information that can be easily cross-checked with other information to identify a specific individual) or personal identification code contained in such information.
Article 2 : Purpose of Use of Personal Information
We will acquire personal information of users and use the acquired information to the extent necessary for the following purposes. If we intend to use personal information beyond the scope of the following purposes, we will obtain prior consent from the user in an appropriate manner.
1. To provide our services (hereinafter referred to as the “Services”)
2. To improve and enhance the contents of this service or develop new services
3. To provide information (including sending e-mails, flyers, and other direct mailings) about new features of this service, personal information, campaigns, etc., and other services offered by our company.
4. To contact you as necessary for server maintenance, important notices, etc.
5. To respond to opinions, inquiries, etc. from users regarding the Service (including to confirm the identity of the user)
6. To report to users on the use of this service
7. To request cooperation for sales promotion activities, such as questionnaires and interviews, and to request participation in various events and to report the results of such events.
8. To research and analyze the usage history of the Service and use the results to improve and develop the Service and to deliver advertisements.
9. To provide personal information to companies participating in events hosted by the Company based on the user's consent or application
10. To identify users who violate the Terms of Use or who attempt to use the Service for fraudulent or unfair purposes, and to refuse their use of the Service.
Article 3: Management and Protection of Personal Information
Personal information shall be strictly managed and shall not be disclosed or provided to any third party without the consent of the user, except in the following cases. In addition, in consideration of security, we will take measures to prevent and correct risks such as unauthorized access to personal information, loss, destruction, falsification, and leakage of personal information.
1. When it is necessary for the protection of a person's life, body, or property and it is difficult to obtain the user's consent
2. When it is particularly necessary to improve public health or promote the sound growth of children and it is difficult to obtain the user's consent
3. When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the user's consent is likely to impede the execution of such affairs.
4. Other cases permitted by Japanese laws and regulations
Article 4: Outsourcing the Handling of Personal Information
We may outsource all or part of the handling of personal data within the scope necessary to achieve the purpose of use. In such cases, we will thoroughly screen the contractors for eligibility, stipulate confidentiality obligations in the contract, and exercise necessary and appropriate supervision over the contractors.
Article 5 Provision to Third Parties
We will not provide personal information to third parties without obtaining the prior consent of the user, except in cases where disclosure is permitted under the Personal Information Protection Law or other laws and regulations. However, the following cases do not fall under the provision of personal information to third parties as stipulated above.
1. When we outsource all or part of the handling of personal information within the scope necessary to achieve the purpose of use
2. When personal information is provided as a result of the succession of business due to merger or other reasons
3. Cases of joint use in accordance with the provisions of the Personal Information Protection Law
Article 6: Disclosure of Personal Information
When we receive a request from a user (limited to the user himself/herself. When we receive a request from a user (limited to the person himself/herself; the same shall apply hereinafter in this Article) for disclosure of his/her personal information held by us, we shall disclose such information to the user without delay. However, if the Company decides not to disclose the information, it will notify the user to that effect without delay.
1. When there is a risk of harm to the life, property, body, or other rights or interests of the user or a third party
2. When there is a risk of significant hindrance to the proper conduct of our business
3. Other cases that violate the laws and regulations of Japan
Article 7: Correction of Personal Information
1.Users may request that the Company correct, add, or delete (hereinafter referred to as “correct, etc.”) any personal information in the possession of the Company if such personal information is inaccurate.
2.Upon receiving a request as described in the preceding paragraph, we will conduct the necessary investigation without delay, and if as a result we determine that there is a reason for the request as described in the preceding paragraph, we will correct the relevant personal information without delay.
3.When we decide to make or not to make corrections, etc. based on the preceding paragraph, we will contact the user without delay.
Article 8: Suspension of Use of Personal Information
1.Users may request us to stop using, erase, or stop providing to third parties (hereinafter referred to as “stop using, etc.”) their personal data held by us.
2.Upon receiving a request as described in the preceding paragraph, we will conduct the necessary investigation without delay, and if we determine that there is a reason for the request as described in the preceding paragraph, we will suspend the use of the relevant personal data. However, in cases where it is difficult to suspend the use of personal data due to the large amount of costs involved or other reasons, and where alternative measures necessary to protect the rights and interests of the user can be taken, this alternative measure will be taken.
3.When we decide to suspend or not to suspend the use of personal information in accordance with the preceding paragraph, we will contact the user without delay.
Article 9: Use of Cookies and Other Technologies
Our services may use cookies and similar technologies. These technologies help us understand how our services are being used and help us improve our services. If you wish to disable cookies, you may do so by changing the settings on your web browser. (If you disable cookies, you may not be able to use some features of our services.))
Article 10: Procedures for Changing the Privacy Policy
We will review the contents of this policy from time to time and strive to improve it. The contents of this policy may be changed except as otherwise provided by law or otherwise in this policy. The revised Privacy Policy shall become effective when it is notified to users or posted on the Company's website in a manner prescribed by the Company.
Article 11: Compliance with Laws, Regulations and Standards
We will comply with Japanese laws and regulations and other norms applicable to personal information in our possession.
Article 12: Response to Consultation
The Company will accept consultations from users regarding the handling of personal information and respond to them appropriately and promptly. We will also respond appropriately and promptly to requests from users for disclosure, correction, addition, deletion, or refusal to use or provide such personal information.
Article 13 Security Control Measures
We take organizational, physical, personnel, and technical measures to prevent unauthorized access to personal information, loss, destruction, falsification, and leakage of personal information by restricting access to personal information files, recording access logs, and implementing security measures to prevent unauthorized access from outside. We will prevent unauthorized access to personal information, and the loss, destruction, falsification, leakage, etc., of personal information. In the unlikely event of an accident such as the leakage of users' personal information, we will promptly report the incident to the regulatory authorities in accordance with the Personal Information Protection Law and related guidelines, and take necessary measures to prevent similar incidents from occurring or recurring, in accordance with the instructions of the relevant regulatory authorities.
Article 14: Our Address, Name of Representative, and Personal Information Protection Manager
Our address, representative and the name of the personal information protection manager are as follows.
Address : ZIP 244-0811 546-1-201, Kamikashio-cho, Yokohama-city, Kanagawa Pref. JAPAN
Representative : Hinano Hara
Article 15: Contact for Inquiries
For inquiries regarding our handling of personal information, please contact the following.
setacotan Privacy Policy Section
Address : ZIP 244-0811 546-1-201, Kamikashio-cho, Yokohama-city, Kanagawa Pref. JAPAN
e-Mail : info@setacotan.com
Enacted and effective May 1, 2024